Privacy Policy
Effective Date: January 1, 2025
At Exclquest, we are committed to protecting your personal data and communication preferences. This Privacy Policy outlines how we collect, use, and safeguard your information in connection with our global recruitment, consulting, project management, and cybersecurity services—including SMS messaging conducted under 10DLC compliance.
Important Notice Regarding SMS Data
Exclquest does not share SMS opt-in information (including phone numbers and consent records) with affiliates or third parties for marketing or promotional use. All text messaging originator data is kept strictly confidential and used only for service-related communication.
1. Information We Collect
Personal Information
- Name, email address, phone number, mailing address
- Job title, employer, resume, and career preferences
- Payment or billing information (for consulting engagements)
- Consent records for SMS and other communication channels
Non-Personal Information
- Device type and general browser data
- Note: We do not store IP addresses, cookies, or website usage analytics.
Service Communication Data
- Records of job inquiries, consulting requests, and service communications
- Meeting or interview scheduling preferences
- Feedback and engagement history
2. How We Use Your Information
- Deliver recruitment, consulting, project, and advisory services
- Process payments and formal engagement documents
- Respond to inquiries, schedule calls, or send status updates
- Communicate job opportunities or project details
- Send reminders or alerts (including via SMS, with your consent)
- Maintain secure records of your communication preferences
3. SMS Messaging & Compliance (10DLC)
Program Overview
By opting in, you agree to receive service-related messages via SMS, such as:
- Interview or appointment reminders
- Job application updates
- Compliance or onboarding notices
Opt-In Requirements
- SMS is only sent if you have explicitly opted in
- We maintain timestamped records of consent
- All messaging is in compliance with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and 10DLC protocols
Opt-Out Options
- To stop receiving messages, reply STOP
- You will receive a confirmation message
- Opt-out requests are honored within 24 hours
Message Frequency & Fees
- Message frequency depends on your engagement with our services
- Standard message and data rates may apply
- No promotional messages are sent without specific consent
Support
Carrier Responsibility
- Carriers are not responsible for delayed or undelivered messages
- Supported U.S. carriers include AT&T, Verizon, T-Mobile, and others
SMS Data Protection
We do not share SMS consent data with unrelated third parties. Messaging data may only be shared with:
- SMS service providers (aggregators) to deliver messages securely
- Authorized support subcontractors, bound by confidentiality
4. Information Sharing & Disclosure
Exclquest does not sell or rent your personal data. We may share information only with:
- Service providers: such as background check partners, payment processors, and SMS platforms
- Clients/employers: for recruitment or consulting engagements, with your prior knowledge
- Legal authorities: if required by applicable law or court order
- Business transferees: in case of mergers, acquisitions, or restructuring—your data remains protected
All categories above exclude text messaging originator data and consent, which is never shared beyond SMS delivery purposes.
5. Data Security
- Encrypted data storage and secure transmission protocols
- Role-based access control and multi-factor authentication
- Regular audits, updates, and security training
- Breach notification procedures compliant with legal requirements
6. Cookies & Tracking
- We do not use cookies, trackers, or analytics scripts to:
- Collect website behavior or session activity
- Store visitor preferences or marketing data
- Share browser or device identifiers
- You may still disable cookies in your browser for added control, though most site features are not affected.
7. Your Rights
- Access or correct your personal information
- Delete your data, subject to legal retention requirements
- Withdraw your communication consent at any time
- Opt out of emails or SMS by clicking "unsubscribe" or replying STOP
- File a complaint with a data protection authority if your rights are violated
To make a request, email shivani.oberoi@exclquest.com.
8. Third-Party Links
Our website may contain links to third-party websites or platforms (e.g., LinkedIn, client portals). Exclquest is not responsible for the content or privacy practices of these sites.
9. Policy Updates
This Privacy Policy may be revised from time to time. Updates will be posted with a revised Effective Date. We will notify you directly if changes materially affect your rights or the use of your data.
10. Contact Us
Exclquest
Email: shivani.oberoi@exclquest.com
Website: www.exclquest.com
